So what does Cycling have to do with health care – and you?
What can health care – and you – learn from the British Cycling experience? More important, how can you apply it to your health care practice?
Sir Dave Brailsford is a former professional cyclist who also holds a Master of Business Administration (MBA) – an interesting combination! While working on his MBA, he’d been fascinated by “kaizen” – a Japanese word meaning “improvement.” It’s a process improvement technique based on the idea that small, ongoing positive changes (“marginal gains”) can add up to major improvements. Sir Dave thought the techniques could be applied to cycling. He gambled that if the team analyzed everything that goes into competing on a bike and then improved each element by 1%, they would achieve a significant increase in overall performance.
Their consistent stunning record in the past ten years speaks to the success of that calculated gamble.
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