Hone Privacy Policy Version 1.0 May 27, 2018

 

Hone Virtual Education Inc. (“Hone”) Provides this Privacy Policy to explain how it collects, stores, and uses the information collected in connection with Hone’s software applications and websites (collectively, “services”). Hone respects the privacy of their users and is committed to protecting the user’s information. You have a right to know our practices regarding the information we may collect and use when you use our services.

 

The types of information we collect and how we collect it

 

Personal Information

 

  • We require the user to enter a name, date of birth and e-mail when the user creates an account.

 

  • We collect and store user performance data and progress related to the training and assessment simulations.

 

Non-personal Information

 

  • Internally, Hone reserves the right to collect anonymous information for research and analysis. This information is generic in nature and cannot be used to individually identify a user. This information is collected each time a user runs one of our services.

 

  • Aggregate statistics of user performance data and progress will be collected. This will provide information about all users or subsets of users and cannot be used to individually identify a user.

 

  • We may ask users to fill out optional surveys. These surveys will not be mandatory. If a user does fill one out, only anonymized responses will be transmitted and stored on our servers.

 

What we do with the personal information we collect

 

  • Hone collects persistent identifiers in order to provide support for our services to our users. Additionally, Hone uses persistent identifiers to send promotions regarding new products or updates to our users. We collect email addresses upon account creation so that we can notify interested users of upcoming releases and updates of our products and services. These emails always include a way to unsubscribe from receiving future emails. Hone prohibits any user under the age of 13 from providing individually identifiable information in their username. This includes, but is not limited to the user’s first name, last name, email address, and physical address.

 

  • Hone collects training performance data to provide a customized experience for the user. This data may also be aggregated to form anonymized statistics related to the users’ training performance as a whole.

 

What we do with the non-personal information we collect

 

  • Hone uses non-personal information to conduct research and analysis. We do this to improve our services in future updates or to gain knowledge about how our users are interacting with the service.

 

  • Survey information will be used to perform product and market research so that we may create a better product and experience for our users.

 

Privacy and Safety of Children

 

We understand the importance of protecting the privacy and safety of children using our services, as outlined by the Children’s Online Privacy Protection Act of 1998 (COPPA). Accordingly, we do not knowingly collect, use, or disclose personal information from children under 13.

 

If you are a parent of a child under 13 years of age and you believe your child has provided us with personal information, please contact us using the information below and we will delete the information from our systems.

 

Disclosure of Personal information

 

The scenarios in which we will share your personal data are as follows:

  • we determine that it is required by law;

  • we have a good faith belief it is necessary to protect our rights or property;

  • we are participating in a merger, acquisition, liquidation, dissolution or sale of assets;

  • we have your consent

 

Under no other circumstances will Hone share, sell, rent, or release your data.

 

You may contact Hone to request access, change, update or delete your personal information at any time via email: privacy@honevr.ca. A small fee may be imposed for access and disclosure of your personal information, where permitted under applicable law.

 

Security

 

We follow generally accepted industry standards and industry procedures to protect the personal information submitted to us, both during transmission and once we receive it.

 

Third-party Operators

 

At this time we are not working with any third-party operators

 

Changes to this Privacy Policy

 

We will periodically update this privacy policy to reflect changes in our information practices, and to add additional third-party operators. Please check back regularly, as your continued use of our services indicates your acceptance of any changes to this policy.

This privacy policy was last updated May 27, 2018.

 

Privacy Policy Contact Information

 

If you have any questions about our privacy policy, please contact us via email at accounts@honeve.com