The types of information we collect and how we collect it
We require the user to enter a name, date of birth and e-mail when the user creates an account.
We collect and store user performance data and progress related to the training and assessment simulations.
Internally, Hone reserves the right to collect anonymous information for research and analysis. This information is generic in nature and cannot be used to individually identify a user. This information is collected each time a user runs one of our services.
Aggregate statistics of user performance data and progress will be collected. This will provide information about all users or subsets of users and cannot be used to individually identify a user.
We may ask users to fill out optional surveys. These surveys will not be mandatory. If a user does fill one out, only anonymized responses will be transmitted and stored on our servers.
What we do with the personal information we collect
Hone collects persistent identifiers in order to provide support for our services to our users. Additionally, Hone uses persistent identifiers to send promotions regarding new products or updates to our users. We collect email addresses upon account creation so that we can notify interested users of upcoming releases and updates of our products and services. These emails always include a way to unsubscribe from receiving future emails. Hone prohibits any user under the age of 13 from providing individually identifiable information in their username. This includes, but is not limited to the user’s first name, last name, email address, and physical address.
Hone collects training performance data to provide a customized experience for the user. This data may also be aggregated to form anonymized statistics related to the users’ training performance as a whole.
What we do with the non-personal information we collect
Hone uses non-personal information to conduct research and analysis. We do this to improve our services in future updates or to gain knowledge about how our users are interacting with the service.
Survey information will be used to perform product and market research so that we may create a better product and experience for our users.
Privacy and Safety of Children
We understand the importance of protecting the privacy and safety of children using our services, as outlined by the Children’s Online Privacy Protection Act of 1998 (COPPA). Accordingly, we do not knowingly collect, use, or disclose personal information from children under 13.
If you are a parent of a child under 13 years of age and you believe your child has provided us with personal information, please contact us using the information below and we will delete the information from our systems.
Disclosure of Personal information
The scenarios in which we will share your personal data are as follows:
we determine that it is required by law;
we have a good faith belief it is necessary to protect our rights or property;
we are participating in a merger, acquisition, liquidation, dissolution or sale of assets;
we have your consent
Under no other circumstances will Hone share, sell, rent, or release your data.
You may contact Hone to request access, change, update or delete your personal information at any time via email: firstname.lastname@example.org. A small fee may be imposed for access and disclosure of your personal information, where permitted under applicable law.
We follow generally accepted industry standards and industry procedures to protect the personal information submitted to us, both during transmission and once we receive it.
At this time we are not working with any third-party operators